Privacy Policy

This document sets out for Visit Local Travel use and protects any information that you give us when you use this website. Visit Local Travel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used by this privacy statement.

Visit Local Travel can change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 2024.

Sign up on our website

We would like to inform you that signing up on our website is a crucial step towards experiencing our exceptional services. It enables us to tailor our offerings according to your preferences and needs efficiently. When you book our services, we collect essential personal details such;

Your name
Address
Contact information like your phone number and email address,
Your nationality
information (require for some trip only), and eating preferences.

Note: You are not requested to add your personal payment cards into our account on on website.

Rest assured that we take the protection of your privacy seriously. We are committed to safeguarding your data and are ready to provide you with information about the personal data we hold at your request. Should you wish to make any amendments or deletions to this information, we are more than willing to assist. If there are no legal obligations to retain the data, we will promptly address your requests. For any inquiries or actions regarding your data, please refer to the contact details provided at the conclusion of our data protection declaration. Your trust is paramount to us, and we are dedicated to ensuring that your experience with us is both seamless and secure.

Personal Traveler Data We Collect

To arrange your travel and enhance your experience, we may collect the following information:

Contact Information: Your name and phone number (for logistics and coordination).
Travel Details: Booking confirmations, itineraries, dietary needs, and any medical conditions (such as allergies) that are relevant to your trip.
Passport & Visa Data: Passport number and issuing country (required for airline, hotel, or cruise bookings), and visa details where applicable.
Location Data: We may collect limited geographical location data.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
Preventing fraud
Ensuring that our products best match your needs and the needs of future guests
Identifying if our website is performing well, or needs altering to suit guest needs and preferences
If you choose to travel with us, we may occasionally send promotional emails about new products, special offers, or other information that we think you may find interesting, using the email address that you have provided.
If you choose to travel with us, we may contact you afterward for quality control purposes.
If you do not choose to travel with us, we may keep your records, so that we may help you more efficiently in the event of you deciding to travel in the future.

How We Use Your Personal Data

We use your information to:

Confirm and manage your travel bookings and reservations.
Provide customer support and respond to your questions.
Personalize travel suggestions and offers.
Improve our services and website functionality.
Comply with legal and regulatory requirements (e.g., immigration controls).
Help prevent fraud and enhance overall security.

Securing the Storage of Information

We treat the Personal Information you provide to us as confidential information. After Personal Information reaches The Corporation for Travel Promotion, it is stored on a secure server that resides behind firewalls designed to block unauthorized access.

How We Share Your Data

We share your information only when necessary to deliver your travel services. This includes sharing with:

Third-party service providers such as airlines, hotels, cruise lines, tour operators, and payment processors. These partners are contractually bound to protect your data and use it only for the specific service they provide.

We may also disclose your data if required by law or to prevent fraud. In such cases, we will notify you whenever possible.

Security and Fraud

We take the security of your financial information seriously. We do not store, retain, or have access to your credit card details, bank account numbers, or any sensitive payment credentials on our systems. All payment information is transmitted directly to and securely processed by third-party gateway, our trusted payment partner.

Third-Party Processing: All transactions are processed through ABA Bank’s secure payment gateway, which is fully compliant with industry security standards. Your payment data is encrypted and handled exclusively by ABA Bank’s infrastructure.
Data Privacy: Since we do not store your card information, you will be required to re-enter your payment details for each transaction unless you choose to save your card via ABA Bank’s secure vault (subject to ABA Bank’s own terms and conditions).
Fraud Monitoring: ABA Bank employs advanced fraud detection and monitoring systems. However, the Client is responsible for maintaining the confidentiality of their login credentials, OTPs (One-Time Passwords), and ABA Bank account details.
Liability: We are not liable for any unauthorized transactions, data breaches, or security incidents that occur on ABA Bank’s systems, as we have no control over their platform. Any disputes regarding unauthorized charges must be raised directly with ABA Bank in accordance with their dispute resolution procedures.
Order Verification: To prevent fraud, we reserve the right to verify your identity or request additional documentation (e.g., a valid ID or proof of address) before processing high-value orders. This verification is done for your protection and may temporarily delay order fulfillment.

Your Rights

You have clear rights regarding your personal data, which may vary depending on your location. These generally include:

Right to access – Request a copy of your data.
Right to correction – Ask us to fix inaccurate information.
Right to deletion – Request removal of your data in certain situations.
Right to restriction – Limit how we process your data.
Right to object – Opt out of data processing for marketing purposes.

Cookies

We do not place any tracking files, analytics markers, or functional cookies on your device when you visit our website or use our services. More details!

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contacting the Corporation for Travel Promotion about Privacy Issues

Comments, suggestions, or questions about our privacy policy statement and the Corporation for Travel Promotion’s privacy practices are welcome.